Contents

National FFA Customer Service is available to assist at
1-888-332-2668 within the above hours of operation.

Place Your Order

PHONE:

To place a telephone order, call toll free 1-888-332-2668 between 8:00 a.m. and 5:30 p.m. Eastern time. (Please note: Indianapolis now uses Eastern Daylight Time from spring through fall.) FFA accepts credit cards and valid school purchase orders for telephone orders. Please make sure to have your credit card or valid school purchase order information ready when placing your order.

FAX:

To place a fax order, dial toll free 1-800-366-6556 – 24 hours a day, 7 days a week. Please note: FFA can only accept valid school purchase orders for fax orders. Credit cards will not be accepted for fax orders.

MAIL ORDERS TO:

National FFA Organization
Attn: Accounts Receivable
P.O. Box 68960
Indianapolis, Indiana 46268-0960

FFA accepts checks (personal or school), money orders, valid school purchase orders, credit cards and gift certificates in payment for mail orders. Please do not send cash.

ONLINE:

Internet orders can be placed online at www.ffa.org/shop. Payment can be made with a valid school purchase order or with a credit card.

E-MAIL:

An electronic printable order form is available online. E-mail the completed order form to orders@ffa.org. Payment for e-mail orders can be made with a valid school purchase order. For security reasons and to safeguard your privacy, FFA recommends that you do not pay with your credit card when e-mailing orders.

* We have recently updated the Electronic/Printable Order Form. Please report any issues or concerns, as well as any other feedback regarding this form by emailing orders@ffa.org.

E-MAIL CONFIRMATION:

FFA will e-mail an order confirmation if an e-mail address has been provided. For Internet and e-mail orders, the order confirmation will be e-mailed automatically. For all other methods of ordering (telephone, fax and mail), it will be necessary for you to provide your e-mail address to FFA. Please take the time to review your order confirmation carefully as you will have just one business day to make any changes or corrections.

TRACKING ORDERS:

You can track the shipment status of your FFA order online at www.ups.com. Simply enter the UPS® tracking number from your order confirmation e-mail. If you are placing a telephone order, make sure to provide the FFA customer service representative with your e-mail address. Once your merchandise is shipped, you will automatically receive an e-mail confirmation of your order and a UPS tracking number.


Please allow a minimum of 24 hours for orders to be processed. Orders placed over weekends and holidays will be processed the next business day.

Jacket Fitting

NOTE: Official jackets cannot be returned, exchanged or credited. Please follow the instructions and illustrations carefully!

Customer Service or call 1-888-332-2668 (M-F 8:00am-5:30pm EST)

Payment Facts and Information

SCHOOL PURCHASE ORDERS:

FFA accepts valid school purchase orders as payment for:

  • Telephone Orders
  • Fax Orders (FFA advisor's signature required)
  • Mail Orders (FFA advisor's signature required)
  • Internet Orders
  • E-mail Orders

To begin using valid school purchase orders as a payment method, you must:

  • Be an established FFA chapter with a chapter ID number,
  • Be an FFA chapter advisor,
  • Be authorized by your school to use school purchase orders, and
  • Have an established Chapter Account with FFA.

To create a Chapter Account, go to www.ffa.org/shop and click on "Create Account." Check "Yes" in the pull-down box to indicate that as an FFA chapter advisor, you are authorized to use school purchase orders; then add your chapter name and number along with the other required information. (You may also call FFA Customer Service at 1-888-332-2668 and speak to a customer service representative to establish a Chapter Account.) The FFA customer service staff will verify your information and send you an e-mail to confirm your Chapter Account status. Please allow up to five business days to receive your Chapter Account status.

With a Chapter Account, you will be able to use a valid school purchase order to pay for your orders; no credit card required. Please note: If you place an order at the same time you create your Chapter Account, you will need to pay for that order with a credit card. Or, you can open your Chapter Account without placing an order to allow time for your account to be activated for a future order. Also, orders paid by a valid school purchase order must be sent to the chapter's "ship to" address that is on file with FFA. All invoices for items ordered with a valid school purchase order must be paid within 30 days of receipt. Accounts that are 90 days past due will be charged a $10 per month late fee.

CREDIT CARD ORDERS:

FFA accepts American Express, Discover, MasterCard and Visa credit cards for telephone, mail and Internet orders. Credit card orders will be sent to the shipping address given to the FFA customer service representative (for telephone orders) or provided on the order form (for mail and Internet orders). Please note: In addition to the credit card number, you may be asked to provide the cardholder's name as it appears on the card, expiration date, security code, cardholder's billing address and a daytime telephone number.

CHECK ORDERS:

Checks payable to "National FFA Organization" are accepted only for mail orders. A daytime telephone number must be included with the order. Allow three additional business days for check processing. FFA cannot accept checking account numbers for telephone or Internet orders. Please do not send cash.

Shipping & Delivery

USPS and UPS Order Tracking:

If you would like USPS or UPS® tracking information, provide your e-mail address with your order.

Shipping:

All items are shipped by either USPS or UPS® Regular ground service. Rush service is available upon request based on the Delivery Table below. Offices are open Monday through Friday 8:00 am to 5:30 pm. Orders placed after close of business Friday evening, Saturday and Sunday will not be processed until Monday. For specific shipping details by type of item see the table below.

Rush service reduces the number of business days it takes to process and ship orders as defined in the Delivery Table below. If you have an emergency order that needs processed in less than what is outlined please call customer service at 888-332-2668 and they will work through the details of your order and place it for you.

Next Day delivery is NOT available online.

Delivery Table

Type of Item

Regular Service Delivers In…

Rush Service Delivers In…

Non-personalized Items

3 business days + transit time*

3 business days including transit time*

Engraved / Embroidered Items

5 business days + transit time*

4 business days including transit time*

Official Jackets- Standard

7 business days + transit time*

5 business days including transit time*

Official Jackets- Tailored

12 business days +transit time*

9 business days including transit time*

Drop Ship Factory Items

4-8 weeks

N/A

* Business days are Monday through Friday

* Transit time- please see map below for number of business days your order will be in transit once order is shipped.

Transit Time


Alaska — 4 Days

HAWAII and PUERTO RICO — 5 Days

Origin: 46268 INDIANAPOLIS, IN

NOTE: This information is intended for general guidance only. Scheduled delivery days are revised from time to time as changes in technology, distributor and volume occur. Service to some remote residential areas may require additional delivery days.

Shipping and Handling Charges

Effective January 1, 2013 orders shipped using ground service will be charged $5 for orders up to $59.99 and 10% of the order total on orders of $60 or more up to a maximum of $200.00. The 10% calculation is based on $10.00 increments which means an order total of $60.00 will be charged $6.00, an order of $70.00 will be charge $7.00 and so on for regular service. Rush orders will be charged an additional $25.00 for order totals up to $300.00. At $300.01, orders will be charged an additional 10% up to a maximum of $100.00. The table below is an example of what the fees would be at each of the following order totals.



Order Total

Regular Service Shipping / Handling

Rush Service Shipping/Handling

$0.00-$50.00

$5.00

$25.00

$50.01-$60.00

$6.00

$25.00

$60.01-$70.00

$7.00

$25.00

$70.01-$80.00

$8.00

$25.00

$80.01-$90.00

$9.00

$25.00

$90.01-$100.00

$10.00

$25.00

$100.01-$110.00

$11.00

$25.00

$110.01-$120.00

$12.00

$25.00

$120.01-$130.00

$13.00

$25.00

$130.01-$140.00

$14.00

$25.00

$140.01-$150.00

$15.00

$25.00

$150.01-$160.00

$16.00

$25.00

$160.01-$170.00

$17.00

$25.00

$170.01-$180.00

$18.00

$25.00

$180.01-$190.00

$19.00

$25.00

$190.01-$200.00

$20.00

$25.00

$200.01-$210.00

$21.00

$25.00

$210.01-$220.00

$22.00

$25.00

$220.01-$230.00

$23.00

$25.00

$230.01-$240.00

$24.00

$25.00

$240.01-$250.00

$25.00

$25.00

$250.01-$260.00

$26.00

$25.00

$260.01-$270.00

$27.00

$25.00

$270.01-$280.00

$28.00

$25.00

$280.01-$290.00

$29.00

$25.00

$290.01-$300.00

$30.00

$25.00

$300.01-$310.00

$31.00

$31.00

$310.01-$320.00

$32.00

$32.00

$320.01-$330.00

$33.00

$33.00

$330.01-$340.00

$34.00

$34.00

$334.01-$350.00

$35.00

$35.00

$350.01-$360.00

$36.00

$36.00

$360.01-$370.00

$37.00

$37.00

$370.01-$380.00

$38.00

$38.00

$380.01-$390.00

$39.00

$39.00

$390.01-$400.00

$40.00

$40.00

$400.01-$410.00

$41.00

+$41.00

$410.01-$420.00

$42.00

$42.00

$420.01-$430.00

$43.00

$43.00

$430.01-$440.00

$44.00

$44.00

$440.01-$450.00

$45.00

$45.00

$450.01-$460.00

$46.00

$46.00

$460.01-$470.00

$47.00

$47.00

$470.01-$480.00

$48.00

$48.00

$480.01-$490.00

$49.00

$49.00

$490.01-$500.00

$50.00

$50.00

$500.01-$510.00

$51.00

$51.00

$510.01-$520.00

$52.00

$52.00

$520.01-$530.00

$53.00

$53.00

$530.01-$540.00

$54.00

$54.00

$540.01-$550.00

$55.00

$55.00

$550.01-$560.00

$56.00

$56.00

$560.01-$570.00

$57.00

$57.00

$570.01-$580.00

$58.00

$58.00

$580.01-$590.00

$59.00

$59.00

$590.01-$600.00

$60.00

$60.00

$600.01-$610.00

$61.00

$61.00

$610.01-$620.00

$62.00

$62.00

$620.01-$630.00

$63.00

$63.00

$630.01-$640.00

$64.00

$64.00

$640.01-$650.00

$65.00

$65.00

$650.01-$660.00

$66.00

$66.00

$660.01-$670.00

$67.00

$67.00

$670.01-$680.00

$68.00

$68.00

$680.01-$690.00

$69.00

$69.00

$690.01-$700.00

$70.00

$70.00

$700.01-$710.00

$71.00

$21.00

$710.01-$720.00

$72.00

$72.00

$720.01-$730.00

$73.00

$73.00

$730.01-$740.00

$74.00

$74.00

$740.01-$750.00

$75.00

$75.00

$750.01-$760.00

$76.00

$76.00

$760.01-$770.00

$77.00

$77.00

$770.01-$780.00

$78.00

$78.00

$780.01-$790.00

$79.00

$79.00

$790.01-$800.00

$80.00

$80.00

$800.01-$810.00

$81.00

$81.00

$8100.01-$820.00

$82.00

$82.00

$820.01-$830.00

$83.00

$83.00

$830.01-$840.00

$84.00

$84.00

$840.01-$850.00

$85.00

$85.00

$850.01-$860.00

$86.00

$86.00

$860.01-$870.00

$87.00

$87.00

$870.01-$880.00

$88.00

$88.00

$880.01-$890.00

$89.00

$89.00

$890.01-$900.00

$90.00

$90.00

$900.01-$910.00

$91.00

$91.00

$910.01-$920.00

$92.00

$92.00

$920.01-$930.00

$93.00

$93.00

$930.01-$940.00

$94.00

$94.00

$940.01-$950.00

$95.00

$95.00

$950.01-$960.00

$96.00

$96.00

$960.01-$970.00

$97.00

$97.00

$970.01-$980.00

$98.00

$98.00

$980.01-$990.00

$99.00

$99.00

$990.01-$1,000.00

$100.00

$100.00

$1,000.01-$1,010.00

$101.00

$100.00

$1,010.01-$1,020.00

$102.00

$100.00

$1,020.01-$1,030.00

$103.00

$100.00

$1,030.01-$1,040.00

$104.00

$100.00

$1,040.01-$1,050.00

$105.00

$100.00

$1,050.01-$1,060.00

$106.00

$100.00

$1,060.01-$1,070.00

$107.00

$100.00

$1,070.01-$1,080.00

$108.00

$100.00

$1,080.01-$1,090.00

$109.00

$100.00

$1,090.01-$1,100.00

$110.00

$100.00

$1,100.01-$1,110.00

$111.00

$100.00

$1,110.01-$1,120.00

$112.00

$100.00

$1,120.01-$1,130.00

$113.00

$100.00

$1,130.01-$1,140.00

$114.00

$100.00

$1,150.01-$1,160.00

$116.00

$100.00

$1,1600.01-$1,170.00

$117.00

$100.00

$1,170.01-$1,180.00

$118.00

$100.00

$1,180.01-$1,190.00

$119.00

$100.00

$1,190.01-$1,200.00

$120.00

$100.00

$1,200.01-$1,210.00

$121.00

$100.00

$1,210.01-$1,220.00

$122.00

$100.00

$1,220.01-$1,230.00

$123.00

$100.00

$1,230.01-$1,240.00

$124.00

$100.00

$1,240.01-$1,250.00

$125.00

$100.00

$1,250.01-$1,260.00

$126.00

$100.00

$1,260.01-$1,270.00

$127.00

$100.00

$1,270.01-$1,280.00

$128.00

$100.00

$1,280.01-$1,290.00

$129.00

$100.00

$1,290.01-$1,300.00

$130.00

$100.00

$1,300.01-$1,310.00

$131.00

$100.00

$1,310.01-$1,320.00

$132.00

$100.00

$1,320.01-$1,330.00

$133.00

$100.00

$1,330.01-$1,340.00

$134.00

$100.00

$1,340.01-$1,350.00

$135.00

$100.00

$1,350.01-$1,360.00

$136.00

$100.00

$1,360.01-$1,370.00

$137.00

$100.00

$1,370.01-$1,380.00

$138.00

$100.00

$1,380.01-$1,390.00

$139.00

$100.00

$1,390.01-$1,400.00

$140.00

$100.00

$1,400.01-$1,410.00

$141.00

$100.00

$1,410.01-$1,420.00

$142.00

$100.00

$1,430.01-$1,430.00

$143.00

$100.00

$1,430.01-$1,440.00

$144.00

$100.00

$1,440.01-$1,450.00

$145.00

$100.00

$1,450.01-$1,460.00

$146.00

$100.00

$1,460.01-$1,470.00

$147.00

$100.00

$1,470.01-$1,480.00

$148.00

$100.00

$1,480.01-$1,490.00

$149.00

$100.00

$1,490.01-$1,500.00

$150.00

$100.00

$1,500.01-$1,510.00

$151.00

$100.00

$1,510.01-$1,520.00

$152.00

$100.00

$1,520.01-$1,530.00

$153.00

$100.00

$1,530.01-$1,540.00

$154.00

$100.00

$1,540.01-$1,550.00

$155.00

$100.00

$1,550.01-$1,560.00

$156.00

$100.00

$1,560.01-$1,570.00

$157.00

$100.00

$1,570.01-$1,580.00

$158.00

$100.00

$1,580.01-$1,590.00

$159.00

$100.00

$1,590.01-$1,600.00

$160.00

$100.00

$1,600.01-$1,610.00

$161.00

$100.00

$1,610.01-$1,620.00

$162.00

$100.00

$1,620.01-$1,630.00

$163.00

$100.00

$1,630.01-$1,640.00

$164.00

$100.00

$1,640.01-$1,650.00

$165.00

$100.00

$1,650.01-$1,660.00

$166.00

$100.00

$1,660.01-$1,670.00

$167.00

$100.00

$1,670.01-$1,680.00

$168.00

$100.00

$1,680.01-$1,690.00

$169.00

$100.00

$1,690.01-$1,700.00

$170.00

$100.00

$1,700.01-$1,710.00

$171.00

$100.00

$1,710.01-$1,720.00

$172.00

$100.00

$1,720.01-$1,730.00

$173.00

$100.00

$1,730.01-$1,740.00

$174.00

$100.00

$1,740.01-$1,750.00

$175.00

$100.00

$1,750.01-$1,760.00

$176.00

$100.00

$1,760.01-$1,770.00

$177.00

$100.00

$1,770.01-$1,780.00

$178.00

$100.00

$1,780.01-$1,790.00

$179.00

$100.00

$1,790.01-$1,800.00

$180.00

$100.00

$1,800.01-$1,810.00

$181.00

$100.00

$1,810.01-$1,820.00

$182.00

$100.00

$1,820.01-$1,830.00

$183.00

$100.00

$1,830.01-$1,840.00

$184.00

$100.00

$1,840.01-$1,850.00

$185.00

$100.00

$1,850.01-$1,860.00

$186.00

$100.00

$1,860.01-$1,870.00

$187.00

$100.00

$1,870.01-$1,880.00

$188.00

$100.00

$1,880.01-$1,890.00

$189.00

$100.00

$1,890.01-$1,900.00

$190.00

$100.00

$1,900.01-$1,910.00

$191.00

$100.00

$1,910.01-$1,920.00

$192.00

$100.00

$1,920.01-$1,930.00

$193.00

$100.00

$1,930.01-$1,940.00

$194.00

$100.00

$1,940.01-$1,950.00

$195.00

$100.00

$1,950.01-$1,960.00

$196.00

$100.00

$1,960.01-$1,970.00

$197.00

$100.00

$1,970.01-$1,980.00

$198.00

$100.00

$1,980.01-$1,990.00

$199.00

$100.00

$1,990.01-$2,000.00

$200.00

$100.00



General Facts and Questions

WHO DO I CALL FOR INFORMATION?

To inquire about or modify a previously placed order, ask about the content of a single invoice or speak to a customer service representative, please contact:FFA Customer Service Center 1-888-332-2668.

WHAT IS YOUR RETURN POLICY?

FFA® will replace, exchange or give credit for any non-personalized item up to 90 days after the date of purchase. The National FFA Organization return policy has recently changed to make returning merchandise easier. You will now create your return shipping label online at www.ffa.org/shop. Our new return process allows you to create a UPS shipping label to be printed on your printer and placed on the package. An added convenience to this new system is that if UPS shipping is not convenient for you, you may drop off the package with the U.S. Postal Service.

Please note: Personalized items, including official jackets CANNOT be returned or credited.

FOLLOW THESE SIMPLE STEPS!

  • Please complete the return form that was included in your original shipment.
  • Carefully re-pack the merchandise and include the return form and a copy of the invoice or packing slip.
  • Click on the link below and use the following steps to create your shipping label:
    • Fill in the Ship From information
    • Enter the estimated weight of the package you will be shipping. (For the original shipment you can get the weight from the UPS label or from the e-mail advisement you received from UPS. This may help you estimate the weight of your package.)
    • In the Reference Number field please enter the order number from the original shipment (i.e. ORD0345678).

    • In the Label Type field, please choose the way that you would like to receive your label.
      • PRINT, which will prompt you to send the label to a printer connected to your computer.
      • EMAIL, which will send you an e-mail with a link to the label so you can print it later.
      • UPS Print + Mail, which will have a printed label sent to your ship from address (this will take a few days).
    • In the Description of Merchandise field, please enter a brief description of the merchandise you are shipping.
    • Press the Continue button
    • If you requested a Label Type of PRINT, an image of the label will appear on your screen. Press the continue button at the top of the page, and a print box will pop up. Make sure the settings are correct and press print; the label will print out on your printer. If you chose EMAIL, you will geta message saying Process Successful. You will receive an e-mail with a link to your label shortly. If you chose UPS Print + Mail, you will get a message saying Process Successful. A label will be sent to your Ship From address.
  • Affix the address label that you printed to the package.
  • Drop off the package at a UPS drop box, or ship from any UPS shipping location (i.e. Staples, Office Depot, etc.) or give to any UPS driver. If there is not a UPS shipping location near you, you may drop off the package with the U.S. Postal Service.
  • Pay nothing up front for postage. FFA will deduct a return fee of $7.50 from your refund or merchandise credit. If you are exchanging the item, the service is free.
  • If merchandise was damaged in transit, save the original packaging and notify our customer service department immediately at 888-332-2668.

Click HERE to go to the National FFA Merchandise Center Returns

I'M HAVING SOME PROBLEMS ORDERING ONLINE, WHAT CAN I DO?

There are several known issues that can cause issues as you shop. In order for your Shop FFA store experience to be a good one you will need to make sure your cookies are enabled Click HERE for instructions, and javascript is enabled as well Click HERE for instructions. The Google Toolbar has also been known to cause issues with the shopping cart and we encourage you to either turn off or uninstall Google toolbar for better results.

PLEASE NOTE: OFFICIAL FFA®JACKETS ARE NOT RETURNABLE OR REFUNDABLE.

The official FFA® jacket is a personalized item and cannot be returned or replaced. A new jacket must be ordered for jackets that are ordered too small, too large or lettered incorrectly by the advisor, student or parent.

CAN I HAVE AN OFFICIAL JACKET RE-LETTERED?

FFA continues to provide the service of changing jacket lettering. Only the front of official jackets can be re-lettered. Re-lettering orders will be processed on a first-in, first-out basis. Some older jackets made of lighter material cannot be re-lettered and will be returned to you at no charge. To have a jacket re-lettered, please send the jacket along with the following information typed/neatly written out on a sheet of paper or use the Official FFA Jacket Re-lettering Form:

  • Your name, street address (not a PO Box number) and valid telephone number.
  • Chapter name, ID number and Advisor's name.
  • What you want removed from the jacket.
  • What you want added to the jacket.
  • Your payment* (check, money order or school purchase order number.)
  • Make checks or money orders payable to Universal Lettering.
  • $24 for regular 4 week re-lettering.
  • $34 for RUSH 2 week re-lettering.
  • *Every re-letter must have payment to process.

Click here for an easy to use the Official FFA Jacket Re-lettering Form. Please fill out the form completely and send in with the jacket or jackets to be re-lettered along with your payment to:

Universal Lettering Co.
Attn: Re-lettering
1197 Grill Road
Van Wert, OH 45891

Re-lettering jacket charge is $24.00 per jacket. Make checks payable to Universal Lettering or include credit card information with lettering instructions. All lettering orders must be pre-pai .

I AM A PAST FFA MEMBER. CAN I ORDER AN OFFICIAL JACKET AS A KEEPSAKE ITEM?

The official FFA® jacket can only be ordered and worn by current FFA® members. We do offer additional FFA® apparel and merchandise that can be worn or displayed to show your support of FFA®.

WHERE DO I ORDER MY FFA CLASS RING?

FFA class rings must be ordered through Herff Jones at 1-800-473-2895 ext. 112 or online at
http://www.herffjones.com/

DO I HAVE TO PAY SALES TAX?

Virginia residents must pay sales tax. All other states are exempt.

DO YOU ACCEPT INTERNATIONAL ORDERS?

Sorry,we are not able to accept international orders.

Online Ordering Facts and Questions

WHY DO YOU HAVE TO REGISTER FOR "SHOP FFA" BEFORE I CAN MAKE A PURCHASE?

Registering with "Shop FFA" will bring together all of your account information so you can look back at what you've ordered before while you keep track of new items in your shopping cart. The new FFA shopping cart will hold your items until you purchase or delete the items in your cart. When your order is complete, you'll submit your order with one click.

DO I NEED A USERNAME AND PASSWORD?

Yes, your username will be your full e-mail address, and you will determine your own password.

IS MY ONLINE PURCHASE SECURE?

It is very important to us that our customers feel secure about their purchases. Our website is secured with the "Secure Socket Layer Protocol" (which is denoted in the web address with https:// and displays a lock or key on the bottom right hand corner of the internet browser). This ensures that your information will not be intercepted by a third party. If you feel uncomfortable purchasing online, please purchase using our toll-free telephone number, 1-888-332-2668, or use a blank order form and fax your order to 1-800-366-6556, or mail in your order.

SHOP FFA® PROMOTIONAL E-MAILS:

Shop FFA® now offers promotional e-mails to all customers who have elected to receive them. You may sign-up to receive promotional e-mails announcing sales, discounts and other fun events like the "Chapter Tee Shirt Contest" by visiting the National FFA Publication and Subscription center.

TO UNSUBSCRIBE FROM SHOP FFA PROMOTIONAL EMAILS:

Click on the unsubscribe link available at the end of each promotional e-mail received. A confirmation e-mail will be forwarded to your registered e-mail address upon removal from the list.

HOW WILL I KNOW THAT MY PRIVACY IS GUARANTEED?

The National FFA will take every step possible to ensure your privacy. The FFA server automatically recognizes IP addresses and actions of FFA customers. FFA uses this information to improve web pages and gauge performance. FFA will not sell or share your information with any outside source. FFA will not contact you by phone unless there is a question on your order. To review the National FFA Organization's full privacy policy, please visit: https://www.ffa.org/help/Pages/PrivacyPolicy.aspx.

WHAT ARE THE COOKIES ADN WHY DO THEY NEED TO BE ENABLED?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website.

Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies for fraud prevention and other purposes.

If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

HOW DO I CHANGE THIS SETTING SO I CAN SHOP THE SITE?

The Help portion of the toolbar on most browsers will tell you how to set your browser to accept new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Engraving Ordering Facts and Questions

CAN I SELECT THE FONT FOR THE ENGRAVING?

No, National FFA has a predetermined font that is available in both upper and lowercase. See opposite.

HOW MUCH TIME DO I NEED TO ALLOW FOR ENGRAVING?

It depends on the quantities ordered; please refer to the delivery schedule in Shipping and Delivery Options section on page 99.

CAN I USE MY LETTER, CHARACTER, NUMBER OR SYMBOL WHEN DETERMINING MY ENGRAVING COPY?

No, to the right is a listing of acceptable and unacceptable characters for engraving – there are no exceptions.

Gift Card

Need a Gift? Think FFA gift card. Need a volunteer thank you? Think FFA gift card. Not sure what to buy an FFA member? Think FFA gift card. The FFA gift card the perfect solution. Buy it online. Redeem it online. Available in amounts of $10, $25, $50 and $100

  • GIFT-10 $10 Gift Card $10.00
  • GIFT-25 $25 Gift Card $25.00
  • GIFT-50 $50 Gift Card $50.00
  • GIFT-100 $100 Gift Card $100.00

Contact Us

National FFA Organization
Attn: Customer Service
P.O. Box 68960
Indianapolis, Indiana 46268-0960

Phone: 1-888-332-2668
Fax: 1-800-366-6556
E-Mail orders@ffa.org

Inquire about the financial status of your account or payments.

888-332-2668, request Accounting.

CUSTOMER SERVICE

If you have an idea for improvement or a need to resolve an issue regarding this website or an FFA order, please contact the customer service team at orders@ffa.org or by phone at 888-332-2668. The FFA customer service team is eager to serve you and resolve any issues you may have.