Sales Process: HS.55 : Components of the Communication Process (1,3) (PDF) | (PPT)
To demonstrate the sales process, connect the components of communication process. Draw the correlation of a sales person delivering a message and the customer interpreting and receiving the message.
Sales Process: HS.87 : Developing Workshops Using the Magic Formula (all,IA) (PDF) | (PPT)
Steps are followed in developing a successful workshop just as steps must be followed in the sales process in order to be successful.
Sales Process: MS.26 : Using Study Skills (all,IA) (PDF) | (PPT)
Stress the importance of product, service and company knowledge to the sales process. Use study skills and learning strategies to acquire the knowledge.