Cost

You said,
“I’d like you to reduce shipping costs and better explain what can be expedited and what can’t, and when to expect delivery,”

Our response:
Both shipping charges and published delivery times were reviewed at the beginning of 2012 to assess if either or both could be adjusted to deliver product quicker at a lower cost to the customer. Effective April 1, 2012, the delivery table and the shipping and handling charges table were updated to provide more realistic delivery times. This also allowed us to review and reduce shipping and handling charges. These can be reviewed at Shop FFA.

You said,
“I’d like you to provide free shipping,”

Our response:
We have increased the number of "Free Shipping" promotions throughout the year for those customers that have signed up to receive our Shop FFA email specials. To sign up and receive online promotions visit sign up for e-mail promotions through our online store.

You said,
“I’d like you to reduce product prices,”

Our response:
Our goal is to offer quality products at value prices and offer weekly promotions that reduce the price of your order. To sign up and receive online promotions visit sign up for e-mail promotions through our online store.

You said,
“I’d like you to provide more coupons and/or discount,”

Our response:
There are many promotions offered through our weekly emails. To sign up and receive online promotions visit sign up for e-mail promotions through our online store. In addition there will be more than 250,000 coupons shipped to customers this fall depending on what they purchase. Every official jacket and degree pin will arrive with a 15 percent coupon for the member to sign up for email promotions and save 15 percent off their next online order.

You said,
“I’d like you to reduce prices on products that can only be purchased through the National FFA Organization,”

Our response:
Prior to the release of our annual catalogs we look at these items very closely. In recent years we have been able to reduce the price of pins, and this year we have reduced the cost of the handbook from $10 to $7.50 for a single handbook and from $7.50 to $5 per handbook when you buy 10 or more.